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SAP GUI goes blank/black at times. Pop ups do not display properly

anuj_sethi2
Explorer
10,072

Hello,

I have been having issues with SAP GUI lately. I am on GUI version 770 patch 8. I have following situations going on.

1. The F1 help on fields shows a blank screen. Sometimes the whole screen goes black.

2. In the code editor the code completion shows options but its not transforming in the code. I am not able to chose any of the options.

3. Pretty printer moves the cursor away from editor to the menus at the top . The cursor has to be moved back via mouse.

I have tried to install the GUI again after full uninstall but no luck. I am on Windows 10.

Accepted Solutions (0)

Answers (3)

Answers (3)

pieterjanssens
Active Participant

I had more issues than just F1.

In my case (SAP GUI 8.00 PL 5), switching from the Belize to the Quartz theme solved it.

mcg2607
Explorer

Hi Anuj,

I have found a workaround for F1 Help Issue. You can change help settings in SAP GUI Client for open the F1 Help in modal dialog

just go as follows

then

And after that, when you call F1 Help, you will reach the help as usual

Hope it helps in some way... I have installed SAP GUI 770 PL 10

Best Regards,

M

mcg2607
Explorer
0 Kudos

Hi,

I have the same issue, How did you solve it?

Best Regards,

M

anuj_sethi2
Explorer
0 Kudos

The issue is unresolved. We are in conversation with SAP for this but so far nothing.

sarah_nistelberger
Discoverer
0 Kudos
Has there been an Update to the solution of this issue?