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[SAP FSM] How to delete the company on the Windows Client

z_mamlouk
Product and Topic Expert
Product and Topic Expert
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There are two possible methods to delete the company within the SAP Field Service Management (FSM) Windows Client:

Method 1: Through the Login Window

  1. Open the FSM Windows Client
  2. Login with your company credentials
  3. The next window after logged in, shows you the company to select and through the 3-dot menu you can delete the company directly from this interface

Method 2: Using File Explorer
If the above method is ineffective, you can manually delete the company through File Explorer. The procedure varies depending on the installation type:

For Installations from SAP For Me:

  1. Close the FSM Windows Client
  2. Open File Explorer using the shortcut Win+E
  3. Type %appdata% in the address bar and press Enter
  4. Navigate to SAP SE\SAP Field Service Management\Data
  5. Delete the contents inside the 'Data' folder
  6. Start the SAP FSM WinClient and log in

For Microsoft App Store (UWP) Installations:

  1. Close the FSM Windows Client
  2. Open File Explorer using the shortcut Win+E
  3. Type '%localappdata%\Packages' in the address bar and press Enter
  4. Locate the folder associated with the 'SAP Field Service Management' application
  5. Navigate to the 'LocalState' folder and delete its contents
  6. Start the FSM Windows Client and log in

By following these steps, you can effectively delete the company from the FSM Windows Client.

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