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sap download manager fails to work on 64bit window m/c

Former Member
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Hi ,

We have a windows 64bit m/c with Win2K3 Enterprise Edition ( 64 Bit ) .

We wnaetd to downlaod theap installables on this m/c

So we tried to install sap donwlaod manager.

But it crashes and gives following error in the event application logs

Faulting application sap_download_mgr.exe, version, faulting module sap_download_mgr.exe, version, fault address 0x00021cb0.

What can be the issue here.

This exe works fine on 32 bit m/c

Best Regards


Accepted Solutions (0)

Answers (2)

Answers (2)

Active Contributor
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Hi Manoj

Could you check the JRE as mention in the SAP link (require SAP S-user id)

SAP Download Manager - Help | SAP Support Portal



Former Member
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I've found a good procedure that works. I'm sure you've found the solution by now but for anyone else that finds this question you can follow this link to a procedure that works.This works for Windows Server 2008 too.