SAP Cloud ALM maintenance times

[SAPSupport]

Does SAP Cloud ALM undergo system maintenance due to system updates or upgrades?
When system maintenance is performed, is Cloud ALM unavailable?

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[SAPSupport · Accepted solution]

Hello,

I would like to provide you with some information regarding the release cycle of SAP Cloud ALM.

The platform follows a bi-weekly release cycle to make new features visible to customers. This process is also known as feature activation. It's important to note that new code and features are deployed into production daily. However, these new features are deactivated by using feature toggles until they are finally released to customers in one of the bi-weekly feature releases. The deployment process is designed to ensure zero downtime and feature activation are enabled via organizational and technical means. These concepts ensure that no user session or API call is impacted by these changes. As a result, users will not notice the updates at all. For more detailed information, you can refer to this link: https://help.sap.com/docs/cloud-alm#discover_task-additional_information

Best regards
SAP Support