on 2023 Oct 03 6:12 PM
Is it possible to amend the statuses and the workflow of Defects, to include the Triage process, in SAP Cloud ALM? This Triage process is very important as this is the first analysis of the defect. This is where we determine the right defect type and the priority. We need to check on how we can accommodate this step in the workflow.
Request clarification before answering.
Hi, CristinaVasla,
I am reviewing unanswered questions in the community and trying to get a response to the authors.
There is no standard workflow built into Defects in Cloud ALM.
If you have a request for a feature/function that is not presently available, you can submit it at:
- SAP Cloud ALM for Implementation https://influence.sap.com/sap/ino/#/campaign/3501
- SAP Cloud ALM for Operations https://influence.sap.com/sap/ino/#/campaign/3525
Best regards,
Paula
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