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sap BTP MDK deployee the changes every time i am getting the Failed to initialize application data

tirumala
Explorer
0 Kudos
579

in my mobile application after refreshing i am getting the error that 

Failed to initialize application data service - Error: [-10340] The download failed due to an error on the server: -857 (SERVER_SYNCHRONIZATION_ERROR) ([-10225] and the navigvation to the list page but data will not been displayed at why?

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Answers (2)

Answers (2)

panushjain
Product and Topic Expert
Product and Topic Expert

Hi @tirumala 

There are 2 ways to troubleshoot and find the root cause.

1. Firstly, You can check the logs in the mobile services cockpit, reference screenshot below. This will give some idea as to why the initialization is failing.

Screenshot 2024-09-12 at 6.49.59 PM.png

2. In the backend, you can check IWFND/ERROR_LOG or IWBEP/ERROR_LOG.

 

Thank you.

tirumala
Explorer
0 Kudos

bro i had checked it in the logs i am getting error Delta download for an Offline OData client failed. how to resolve it will u plz help me

image1.png

 

 

Norida
Discoverer
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Norida
Discoverer
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Hi @panushjain I have the same error, Failed to initialize application data service - Error: [-10340] Download failed due to server error: -857 SERVER_SYNCHRONIZATION_ERROR), where could I find more information about a possible solution, I have already checked the logs in the backend and everything seems to be ok, but I still get the same error.
bill_froelich
Product and Topic Expert
Product and Topic Expert
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I would recommend checking the logs in Mobile Services as well as checking the logs in the backend.  Hopefully there will be more details as to what exactly failed that will help you troubleshoot the backend error.

tirumala
Explorer
0 Kudos
Will you plz share the images it would be better to understand
tirumala
Explorer
0 Kudos
Bro I had observed in the logs that delta download for an offline odata client failed. How to solve it
bill_froelich
Product and Topic Expert
Product and Topic Expert
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It looks like you are reposting essentially the same question multiple times. I have replied on one of the other posts. Please see that response