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SAP BPA Process Started but automation not triggered

CPI_Basis
Explorer
0 Kudos
551

I have created an automation which reads email from outlook, get body and subject pass it to an AI API which extract info from that body. 

Executing Manually the automation working perfectly fine.

CPI_Basis_0-1725810922893.png


Then I created a process with API Trigger and testing it API trigger following this tutorial
https://developers.sap.com/tutorials/spa-run-process-api-trigger.html

My Process:

CPI_Basis_1-1725811049295.png

API is triggered successfull.

CPI_Basis_2-1725812550605.png

In monitoring it shows process running and in logs my automation is also started but nothing is happening like outlook instance open - email search etc.

CPI_Basis_3-1725813442886.png

 

Am i doing anything wrong ? 
Can anyone help , i want to trigger this automation using API.

 

 

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CPI_Basis
Explorer

Issue is resolved.

Solution:
In monitoring and jobs logs i was getting this error 
"Maximum number of concurrent execution reached". 
Issue was with the service plan in BTP-SubAccount-Entitlements.
"automation-unattented" & "automation-attented" were not added to service plan. After BASIS added it to subscription it was working.

Go to Monitoring -> Automation Overview -> Ongoing Jobs -> Click on any running job -> Check the error message.

1- Also make sure Agent is added to the Environment
2- Agent maganement setting is configured.