on 2024 Sep 08 5:46 PM
I have created an automation which reads email from outlook, get body and subject pass it to an AI API which extract info from that body.
Executing Manually the automation working perfectly fine.
Then I created a process with API Trigger and testing it API trigger following this tutorial
https://developers.sap.com/tutorials/spa-run-process-api-trigger.html
My Process:
API is triggered successfull.
In monitoring it shows process running and in logs my automation is also started but nothing is happening like outlook instance open - email search etc.
Am i doing anything wrong ?
Can anyone help , i want to trigger this automation using API.
Request clarification before answering.
Issue is resolved.
Solution:
In monitoring and jobs logs i was getting this error "Maximum number of concurrent execution reached".
Issue was with the service plan in BTP-SubAccount-Entitlements.
"automation-unattented" & "automation-attented" were not added to service plan. After BASIS added it to subscription it was working.
Go to Monitoring -> Automation Overview -> Ongoing Jobs -> Click on any running job -> Check the error message.
1- Also make sure Agent is added to the Environment
2- Agent maganement setting is configured.
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