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SAP商品「Crystal Reports」の販売終了時期に関する問い合わせ

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① Crystal Reports2020の販売がホームページに記載の通り2025/12末を以て終了になるという話を伺いました。

  後継製品の販売も特段予定されていない認識だが真偽は不明とSAP Japanの社員殿からも


② Crystal Reports2020の販売終了時期が貴社内でいつごろ確定し、通知が掲載されたか、




現在、弊社の介護認定支援システムでは貴社製品のCrystal Reportsを使用させていただいており、


Crystal Reportsの販売終了に伴い、システムに改修を加えたり、自治体様に再度ソフトウェアを購入いただいたり、


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English translation:

Inquiries regarding the discontinuation date of SAP product “Crystal Reports”


to whom it may concern

Could you please tell us the following regarding your product "CrystalReports"?

■Matters you want to check

① I heard that sales of Crystal Reports 2020 will end at the end of December 2025, as stated on the website.

SAP Japan employees have confirmed that there are no plans to sell successor products, but the truth is unknown.

              Is there a difference in understanding?

② When was the end of sales of Crystal Reports 2020 decided within your company and a notice posted?

Could you please explain the process including chronological order to the extent possible?

■Background of the consultation

Our company is developing a resident information package system for local governments.

Currently, we are using your company's product Crystal Reports in our nursing care certification support system.

There are approximately 80 users in the municipalities that have introduced it.

Due to the discontinuation of sales of Crystal Reports, we may need to make improvements to the system or ask local governments to purchase the software again.

I believe that some adjustments will be necessary, so I would like to receive your guidance so that I can explain this both internally and externally.


You can see the Life Cycle of Crystal Reports here:

I believe that is what you are referring to for the last version, just means SAP has not posted the next version release date, too many user to kill the product now.

Or you may be confused about Crystal Reports for Enterprise, it's the Java version of CRD and that product is going to end in 2025. Classic Crystal Reports for Windows is not ending.

Hope that's what you were looking for?

Have a great day