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SAC Trial - Unable to create model or datasets based on .csv or .xlsx files

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I am trying to create a model based on an excel file but the page keeps on loading continuously then returns back to the model home page.

Please help as 2 days of my trial period have already gone waste.

Thanks!

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Answers (1)

Answers (1)

N1kh1l
Active Contributor
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samreenagha

samreenaghaI would suggest to examine your file once. I tried creating a model with file on trial tenant and it works fine. Just try creating a model with less records to identify and potential issue with the file.

Br.

Nikhil

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My excel only has 32 rows + I even tried it using a separate excel but that's also not working.

Also, I tried to create a dataset and even a story directly using excel files- these also fail similarly.

N1kh1l
Active Contributor
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samreenagha

Is it possible to upload your file here. Just to see if there is problem with the file.

Br.

Nikhil

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I don't think I can upload the file here but I checked with other files too, none of them work somehow.