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SAC Analytic Application Designer - massive lags while typing code

mfrieser
Participant
506

Hello,

since yesterday, I experience massive lags while typing in my JavaScript Code. The time until my code is displayed in the IDE is 1-3 seconds, sometimes even more. The intellisense feature takes even 5-10 seconds to show up. A few times the browser did even not respond any more.

I tried different browsers, Chrome and Edge. I also tried a different laptop with the same result. I also tried it on different tenants, with the same experience. (I am on EU10)

It seems that with Mozilla Firefox, the problem is not existing. The typed characters are shown instantly and also the intellisense is displaying in no time.

Has anyone experienced the same issues?

BR

Michael

mfrieser
Participant
0 Kudos

I have contacted the support and they said it is a chrome / edge issue with version 111.

I downloaded an old version of chromium and now it works.

Hope this bug is getting fixed by the chromium dev team.

BR

Michael

Accepted Solutions (0)

Answers (4)

Answers (4)

Susanne_Helbig
Product and Topic Expert
Product and Topic Expert

Dear michael-frieser,

one of my colleagues told me the same on friday.
Our SAC colleagues are already working on this, once there is an update, I'll let you know.

Best regards
Susanne

Susanne_Helbig
Product and Topic Expert
Product and Topic Expert

Dear michael-frieser,

I just received the following information from my colleagues:
3312926 - Slower performance / unresponsiveness using Google Chrome or Microsoft Edge version 111 in...

Best regards
Susanne

Susanne_Helbig
Product and Topic Expert
Product and Topic Expert

Dear michael-frieser,

there is an update regarding this issue:
3312926 - Slower performance / unresponsiveness using Google Chrome or Microsoft Edge version 111 in...

Cause

Resolution

  • This has been resolved in an SAP Analytics Cloud client patch irrespective of the Google Chrome or Microsoft Edge browsers.
  • The new SAC version will say the following under the System > About dialogue window in SAP Analytics Cloud:
  • Versions
    2023.2.12 (Client)
    2023.2.11 (Server)
  • If your SAC version does not say 2023.2.12 (Client) AND you are using Google Chrome, you will need to upgrade to Google Chrome version 111.0.5563.145 or higher.
  • If your SAC version does not say 2023.2.12 (Client) AND you are using Microsoft Edge, you will need to wait for a Microsoft Edge patch that includes the Chromium bug fixes 1425169 / 1426750.
  • Best regards
    Susanne

    JBARLOW
    Contributor

    Yes !

    I assumed it was the annoying Zscaler which runs on our machines as this slows SAC down at the best of times.

    sourabhpaul
    Participant
    0 Kudos

    Hi, I am also facing this problem. I have done some optimizations like reducing the number of charts and using one chart for multiple visuals. and also removed all replaceable objects. therefore I realised minor improvement.

    vitran23
    Active Participant
    0 Kudos

    I believe there was a server degradation yesterday. Things seem to be better this morning. (3/17).

    mfrieser
    Participant
    0 Kudos

    Still very laggy on my tenant ...