Resetting SYSTEM password in SAP Cloud MDC HANA Tenant

[abhijeetgc]

We have some tenants in HANA MDC in SAP CP Neo the SYSTEM user password is not working. Since we do not have OS level access how do we solve this issue? There are solutions where if you have OS level access then you can reset it for HANA on premise. What do we do for HANA on Cloud?

[Robert_Russell]

Your not supposed to use the SYSTEM user.

Ref SAP note

2458474 - Issues with SYSTEM, BKPMON, CERTADM, and PSADBA users on SAP HANA Cloud Platform

https://launchpad.support.sap.com/#/notes/2458474

And from the help

Your database user is assigned a set of permissions for administering the SAP HANA database system, which includes HCP_PUBLIC, and HCP_SYSTEM. The HCP_SYSTEM role contains, for example, privileges that allow you to create database users and grant additional roles to your own and other database users.