on 2009 Jun 25 4:53 PM
Hello,
I am using Crystal XI running off of a Remedy SQL Database that has Japanese data in the records. When I place the following criteria in the Record Selection, I pull no records. But, If the put the criteria with the japanese criteria in the Group Selection formula, I get the records that I want but then many of my formulas are adding up all the records.
{HPD_HelpDesk_VW.Severity} in ["1","2"] and
{HPD_Affected_Organizations.Organization} like "ジブラルタ"
How can I get Crystal to recognize the japanese criteria in the Record Selection criteria?
Any help would be appreciated.
Thanks, Stacy
Hello,
I am using Crystal XI running off of a Remedy SQL Database that has Japanese data in the records. When I place the following criteria in the Record Selection, I pull no records. But, If the put the criteria with the japanese criteria in the Group Selection formula, I get the records that I want but then many of my formulas are adding up all the records.
{HPD_HelpDesk_VW.Severity} in \"1\",\"2\" and
{HPD_Affected_Organizations.Organization} like "ジブラルタ"
How can I get Crystal to recognize the japanese criteria in the Record Selection criteria?
Any help would be appreciated.
Thanks, Stacy
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Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with your directly
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Hi Stacy,
Got to Service Market Place and log in. You'll find all the info there. Here's the link:
https://websmp203.sap-ag.de/support or service.sap.com/support
If you don't have a log in ID then call our Customer Service to get one or find out who your Super Admin user is and they can add you.
Edited by: Don Williams on Oct 16, 2009 2:05 PM
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