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Recipient type options

Former Member
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965

Hi Experts,

I would like to know the options of 'Send Mail' step like 'Recipient type'(Email Address, Organizational object & Workflow initiator).

Give me full differencec among all these options.

Regards,

Chandu

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Email Address: its like external adderss like any out look address.

Organizational object : it is user id's like agent user id ( sap inbox id ) .

& Workflow initiator & : who has started workflow .

Regards ,

Kiran.

Former Member
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Thanks for your reply.

If I use Organizational object as recipient type in mail step whether this mail go to Outlook or Just stay in sap inbox(SBWP)?

Regards,

Chandu

Former Member
0 Kudos

Hello,

If you specify "Organizational object" as recipient type mail would be sent to the SAP Inbox. To send the mail to the outlook you need to use the option of 'Email Address'.

Hope this will help.

Thanks,

Samson

saumya_govil
Active Contributor
0 Kudos

Hi Chandu,

The mail should go to the SAP mail box in such a case. If you want to send it to the external ID of the user then you can use extended notifications for the same.

Regards,

Saumya