Purchase Order Message Sending for Contact Person Error "Communication type cannot be used" (SVN000)

[patrick_b_ch]

Hi together

when creating a purchase order and trying to get the message sent for the contact person of the supplier, the error message "Communication type cannot be used" Err. (SVN000) comes up....

The CP has a mail adress maintained, the CP-Role and the relationship to the supplier... the customizing for the message type etc. should be also fine from our point of view

I dont know whats still missing...

thank you and BR 

[Lakshmipathi]

It could be predominantly due to two reasons;

• Incorrect Medium is set. Normally, 5 is used for email
• Email address not maintained the master data of the partner function

Since you already indicated that email is maintained, better cross check once again and also check what medium is maintained. Finally, check the Output determination analysis which should show clearly as to why output is not generated

[patrick_b_ch]

Hi

[patrick_b_ch]

Hi, the email is maintained in the contact person master data, as well the medium 5 (external) is set for this message-type

[patrick_b_ch]

Hi, the email is maintained in the contact person master data, as well the medium 5 (external) is set for this message-type... how can I deeply analyze the output determination? (Is there a specifiq log/transaction) Thank you again

[patrick_b_ch]

I checked the determination log and got this message.... "No analysis log exists Message No. VN077"

[patrick_b_ch]

https://me.sap.com/notes/1724044/D

[patrick_b_ch]

The note above says that CP arent allowed for messaging for a PO, this cant be correct or?