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Problem with shortcut attachment in email

Former Member
0 Kudos

Hi Workflow consultants,

I have 2 problems using the program RSWUWFML2.

Iu2019m using RSWUWFML2 program with the following data as input data and scheduled it to run every minute in background to send email for the work items.

Job suffix: 2

Task: <our respective task>

New Work Items Only <checkbox>

One Message per Work Item

Work Item Execution <checkbox>

Message Class for Subject: SWU_NOTIF

Message Number for Subject: 2

All <Radio button>

Problem1:

This is a PR approval scenario. Whenever a PR is released at a particular level, the next level approver will be intimated via email to release from his side. The email contains the attachment u201CExecute Work Item.SAPu201D. When I click the attachment I get the following messages before getting the logon dialog box.

Screen 1:

Not all data for SAP GUI shortcut is available.

System description and GUI start parameter are unknown.

Enter the missing data.

After giving OK.

Screen 2:

Screen title: SAP shortcut properties

Title: <blank>

Type: Transaction

Transaction: *swnwiex p_action=EXECUTE; p_wi_id=000000660172; DYNP_OKCODE=ONLI

System description: (Other system)

System ID: DEV

Start parameter: <blank>

Client: <displayed correctly>

User: <respective approveru2019s user id>

Password: <disable>

Language: EN

When I select the system description manually as my development system and given OK, then the logon dialog box comes as expected.

Problem2:

The program RSWUWFML2 which is scheduled to run at background every minute sends the same email every one minute to outlook.

But when I run the program manually, it sends the email only once. And when I execute it again immediately after receiving the email, it says u201C0 work items were read. None were sentu201D .

Please help me on what to do to get the logon dialog box once the shortcut is double clicked from email.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi Madan,

System Id is always 3 digit only. can you please let us know how the problem got resolved.

I have a different problem with user.

1. when any of sap system is open and he tries to open attachment, he is good to goto the attached transaction.

2.when all sap screens are closed and he double clicks on the attached sap transaction , i will sap "not all the data for sap is maintained".

please let me know the solution please.

Former Member
0 Kudos

one more hint is, he is able to login to system using GUI with no error.

former_member185167
Active Contributor
0 Kudos

Hello,

Please start a new thread with the details of your problem.

I hope you are not using RSWUWFML2, it is obsolete. Use Extended Notifications instead.

regards

Rick Bakker

Former Member
0 Kudos

I hope you do not have any CITRIX that you need to connect before using SAP. This can create issues. Also search for OSS Notes.

Thanks

Arghadip

Former Member
0 Kudos

Hi Arghadip,

No, we are not using CITRIX. We are directly connected to the client network.

Please give a suggestion for the problem2.

former_member185167
Active Contributor
0 Kudos

Hello,

Problem 1)

In a previous question about this in SDN, someone (sorry, can't remember who) answered:

"Have you or the user logged into the SAP GUI before? If not, have them login in. Our problems occured

with new users that never logged into the SAP gui and so the user profile was never loaded with the ini

file."

Please try that.

Problem 2)

Are you sure it's running with the same variant in the background?

What if you try every 5 minutes instead - maybe a minute is too short and it gets mixed up.

You could also try copying RSWUWFML2 to ZRSWUWFML2, inserting an infinite loop and then attaching to it in order to debug it in the background.

regards

Rick Bakker

Hanabi Technology

Former Member
0 Kudos

Hi Rick,

Thanks for your answer. My Problem2 got solved after scheduling the programm for 5 minutes.

Regards,

Madhan. S

Former Member
0 Kudos

The problem1 has been solved.

In SAP GUI, for a system like development, quality, the system ID was a 3 digit number. I changed it to DEV. Now after clicking the shortcut in the email, control directly goes to the login dialog box.

former_member554978
Active Contributor
0 Kudos

Plese check that saplogon.ini file is in place.

It should be available in C:\WINDOWS\saplogon.ini

Former Member
0 Kudos

Dear Swaminathan PJ,

Thanks for your reply. The file saplogon.ini is there in place in the folder C:\WINDOWS and the content of the file looks like the following.

[Database]

Item1=00

Item2=08

Item3=00

Item4=00

Item5=00

[System]

Item1=3

Item2=3

Item3=3

Item4=3

Item5=3

[Description]

Item1=dev

Item2=QaS

Item3=solman

Item4=EC6

Item5=ED7

and some more...