Problem setting up SSO through Trusted Authentication

[Former Member]

I try to configure Single Sign On through Trusted Authentication in XI3.1 SP2. I followed BO manual to change the web.xml and parameter setting on CMC.

I always get error message:

Account Information Not Recognized: The user account has been disabled. (FWB 00012)

It seems either tomcat/or BO could not get the user detail.

Our environment is on IBM AIX, TAM authentication and application server is Tomcat.

Tomcat/BO log fail to give me any clue.

Any idea what I might have missed or any suggestion where I should look at?

Edited by: Michael Setjadiningrat on Jun 9, 2010 6:17 AM

[BasicTek · Accepted solution]

The error indicates SSO tried the guest account (which you could enable and give permission to verify)

We have a script for trusted auth testing as the logging doesn't show anything. Search KB's for trusted authentication test script on SMP. There is a 3.1 and XIR2 version.

If yoiu get that error it typically means that trusted auth did not receive the user name with the parameters specified.

Regards,

Tim

[Former Member]

my account is not locked either in the domain admin or business objects.

[Former Member]

This happened to me as well. In my case it was as stated: The account was locked out.

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Have a domain admin unlock the SSO AD Account that you are using.

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Cheers,<br>

Lars