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Problem after server upgrade

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JuanCarlosDelga
Contributor

on ‎2015 Sep 04 4:31 PM

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341

Hi,

After a server upgrade, from SICF, I can login and see the first page of service ITSMOBILE01, but when I tried to navigate to other page I get an error HTTP 400 Bad Request.

Regards.

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former_member194364
Active Contributor
‎2015 Sep 04 6:27 PM
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Hello Juan,

try republishing ITSMOBILE01 and ITSMOBILE - then clear the browser cache and then retest.

If this does not work - can you describe in more detail what exactly was done for the "server upgrade"?

Regards,

Oisin

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JuanCarlosDelga
Contributor
‎2015 Sep 07 8:58 AM
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Hi Oisin,

This is my old kernel version

And this is the new one

I suppose that may be a problem with SAPHTML, but I not sure 100%.

My SAP_BASIS release is 701.

I can see the logon screen and the initial screen, but I can't go further.

Regards,

JCD

former_member194364
Active Contributor
‎2015 Sep 07 10:37 AM
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Hello JCD,

Did you try the republishing as suggested by myself and Cris?

Can you tell us the exact SAP_BASIS 701 version that you are using?

Regards,

Oisin

JuanCarlosDelga
Contributor
‎2015 Sep 07 11:21 AM
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Hi Oisin,

I have SAP_BASIS 701, support package 15.

Regards,

former_member194364
Active Contributor
‎2015 Sep 07 2:56 PM
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Hello Juan,

do you get the same issue with ITSMOBILE02?

What are the various 'GUI Configuration' settings of ITSMOBIL01 in SICF?

Perhaps compare against a working "ITSMobile" related service?

Regards,

Oisin

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