PowerDesigner License Fails to Load

[former_member815954]

I am using PowerDesigner v15. It is failing to obtain a license from the license server. I am getting FLEXnet Licensing error:-96,491, however, the license server is up (I can remote desktop to it). I don't understand the problem.

Note that the license server is up and was rebooted. The same error persists.

Any assistance would be greatly appreciated.

[former_member814031]

Troubleshooting

If PowerDesigner repeatedly fails to obtain authorization from the license file you can try to proceed as follows:

Move any file with the .lic extension from the PowerDesigner installation folder to a safe place.

Make a backup copy of the file sysam.properties, and open it in a text editor. Remove the lines starting by "Pd.LicenseMode" and "Pd.Package" at the end of the file.

This turns your current installation into a trial version.

If you are still in the 15-day grace period You can use PowerDesigner normally.

If the grace period has expired You are prompted to use the License Management Wizard to modify the type of license you are using. This should let you re-enter a valid license key.

Regards,

Rachel Gomez

[former_member815954]

Thank you Rachel. Unfortunately, I have already tried this, and a license could still not be loaded.