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Portal Runtime Error - User Mapping

Former Member
0 Kudos


I installed EP6 SP9, KMC and TREX successfully. I logged into the portal and created a system to connect to R3 and also the system alias. When I tried to do the user mapping I get the following error:

Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/administrator/super_admin/super_admin_role/

Component Name :

User Mapping not fully available..

Exception id: 12:06_31/03/05_0003_3886350

See the details for the exception ID in the log file

Please help.


Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

This was also discussed several days ago in this forum - please search the forum before posting.

Did you install the strong encryption libraries? Without those libraries then usermapping cannot be stored securly in the DB and thus you see the error - by default ume.usermapping.unsecure is set to false, for VERY GOOD REASON. If you allow unsecure usermapping the the user/pwd data is stored in BASE64 strings in the DB - this is hardly secure.

Only set ume.usermapping.unsecure to true in non-productive environments.


Answers (0)