Porque después de ejecutar la Tx - FPVA no todas las facturas FICA muestran nivel de reclamo?

[dmonreal]

1. Saludos a todos,

Espero que alguien me pueda ayudar con la siguiente cuestión de la reclamación: después de ejecutar la transacción FPVA, algunas facturas vencidas no tenían nivel de reclamación, por lo que realizar las siguientes actividades:

- Verificar el registro de la aplicación (FPVA), no mostrar los mensajes de error, pero si los mensajes informativos (3226 Constituido (s) 1 grupo (s) de reclamación y 3229 El nivel de reclamación no se ha aumentado para ningún elemento, entre otros),

- Revisar los datos maestros de los diferentes socios comerciales con nivel de reclamo y sin nivel de reclamo para detectar diferencias,

- Revisar datos de un socio comercial, con el mismo contrato de cuenta con diferentes tipos de documento (DR / FA) con y sin nivel de reclamación,

- La depuración del informe "Z",

In the end, I could not detect the origin or reason why some overdue invoices appear without claim level after executing the process to assign it. Thanks in advance, I look forward to your comments on this.

regards DMDL

[dmonreal]

Hi!!

- The documents are expired for several days, for this reason should be assigned a level of claim or the last of the levels, but does not show anything

- I understand that there are no limits $ (As I can verify the configuration) the process is generated without considering the amount, only days of expiration.

The configuration was one of the first points reviewed; I will appreciate the recommendations in this regard.

regards

[william_eastman]

without specific details, it is not possible to provide further info.

[dmonreal]

I explain the problem again: Execute the transaction FPVA - Proposed claim, when I visualized the report I realized that some expired documents are not assigned level of claim, so I carry out the following activities:

- Check application logs (FPVA), which shows several informative messages between them: 3-226 Constituted (s) 1 group (s) of claim and 3-229 The level of claim has not been increased for any element, among others . (Log-4 applies) - Review the master data of the different business partners that presented documents with a claim level and without a claim level to detect possible differences that could affect the claim level assignment,

- Review data of a business partner, with the same account agreement with different types of document (DR / FA) with and without level of claim,

- Modify the ranges of application of the transaction: from 1 to 999 ... and from A to ZZZ

- The amount limit is verified, it is: $ 0.00

- The "Z" report was debugged,

In spite of the above, it does not detect the origin or why some expired documents are left without a level of claim. Thanks in advance and I look forward to your comments.

Greetings.

[william_eastman]

when I say details are lacking, I mean specific configuration settings and document details. That information would be required - best would be screenshots of those.

And what Z report and why? that could be important.

I think you need to provide more information if you want help here.