Parallel Approvals & Modelled Deadline monitoring recursive emails

[former_member192125]

Hi All,

So I have a parallel block where an approval task is sent to multiple approvers. I have set the requested end on the task and then have a modelled branch where I send a recursive reminder email in a loop until work item status = complete i.e. the task has been approved. I achieve this by inserting a dummy activity method in the loop with a requested start time of 3 days. So email will be sent every 3 days until the work item is complete.

This part works fine. However, the issue is that the email is sent to all approvers, even if some have approved.

They still receive the reminder email. Once all have approved, workflow continues to the next step.

Surely it is possible to send reminder emails in a parallel block to only those who have yet to approve? Any ideas on how to get achieve this?

Thanks in advance,

Liz.

[suresh_subramanian2]

Hello Liz !

Before sending reminder mail, create a background method to take the list of parallel work items, then identify which isn't not yet approved/rejected by agents.

Send reminder mail only to those agents.

Regards,

S.Suresh.