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Notification Process for Scheduled Maintenance of SAP Cloud Services

Enrique71
Newcomer
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Dear SAP Community

I´d like to seek clarification on the notification process for scheduled maintenance of SAP Cloud services. We are SAP Build and Service partners and would like to understand how to ensure that our team receives timely email notifications about upcoming maintenance events.

Specifically, we would like to know:

  1. How can we ensure that multiple members of our team receive email notifications about scheduled maintenance well in advance?
  2. Is there a way to configure these notifications to be sent several weeks before the maintenance is set to occur?

Your guidance on this matter would be greatly appreciated as it is crucial for our planning and uninterrupted service to our clients.

Thank you in advance for your assistance.

Best regards,
Enrique

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