Not enough permissions for Kyma

[MTNguyen]

After activate Kyma in SAP HANA Trial Cloud Platform, I got an error message in terms a permission to view a Kyma dashboard, so I should contact an administrator to grant me an access.

However, I do not know how to get in touch with an admin right now, since I might not report any incident in support portal. Please help

[mkerr]

I did not find the accepted solution solved my access to the Kyma dashboard.
But I now realized I was not in a trial account so the UI is different.

[thomas_jung · Accepted solution]

If you follow the steps in this tutorial it will walk you through how to add the permissions yourself. https://developers.sap.com/tutorials/cp-kyma-getting-started.html

[mchcn2022 · Accepted solution]

Thank you.

[former_member223311]

It will be better if below 2 things could be improved

1. I'm the subaccount owner, I created the subaccount, I enabled Kyma. But I'm not the Kyma space admin, I had to give myself space admin privilege.

2. The grant privileges didn't take effective immediately, I still cannot access Kyma dashboard until I logout and login again.

[mkerr]

To add administrators I went to the BTP cockpit for the organization -> sub account.
Then selected Instances and Subscriptions.
Found the Environment for Kyma and clicked on it.

Then click on the "..." for the Kyma environment and select "View Parameters".
Copy the JSON to an editor and add the administrators as a comma separated list.

Then click again on the "..." for the Kyma environment and selected "Update".
Click next on the update to get to the Parameters section.
Do not use the form and instead edit the json (can also click "View current Configuration")
Paste the json from the previous step (as the form wipes out previous settings).
Click next and then "Update Instance"