Not able to get the workflow instance tasks in my BPA Inbox

[Karan081]

Hello experts,

I have come across the requirement that, we need to design approval processes that will get triggered from your ABAP env(RAP application). Based on the details, the approver will approve or reject the form.

Above is the basic travel application, the user will create the travel and send it for the approval process. As instance gets created the status for the travel is set to W(Waiting), and the approval form gets triggered.
I'm able to see the task instance in the monitor tab in the BAP but not able to see the task in the inbox of my BPA.

Monitor(Has the triggered task)

Inbox: blank

[Sankara1]

There could be several reasons why you are not able to get the workflow instance tasks in your SAP Build Process Automation (BPA) inbox. Here are some steps to help you troubleshoot the issue:

1. Verify Access to My Inbox
Ensure that you are accessing My Inbox correctly based on your role:(https://help.sap.com/docs/PROCESS_AUTOMATION/a331c4ef0a9d48a89c779fd449c022e7/d5ecf81f85874a0d83294b...)

Citizen Developers: Access My Inbox from the My Inbox icon in the Lobby. For more information, see
My Inbox for Citizen Developers (https://help.sap.com/docs/PROCESS_AUTOMATION/a331c4ef0a9d48a89c779fd449c022e7/d5ecf81f85874a0d83294b...)

Process Participants: Access My Inbox from the My Inbox tile in your SAP Build Work Zone home page. For more information, see 
My Inbox for Process Participants

2. Check Task Assignment
Ensure that the tasks are assigned to you. You can view all tasks assigned to you, claim tasks, and process them in My Inbox. For more information, see (https://help.sap.com/docs/PROCESS_AUTOMATION/a331c4ef0a9d48a89c779fd449c022e7/d5ecf81f85874a0d83294b...)

3. Monitor Workflow Instances
Use the Process and Workflow Instances view to see a list of all workflow instances and act on those instances. For more information, see (https://help.sap.com/docs/PROCESS_AUTOMATION/a331c4ef0a9d48a89c779fd449c022e7/de40f56efdff44a0972448...)

4. View Tasks of Workflow Instance
To view the tasks of a workflow instance, choose Show Tasks in the instance details. For more information, see
More Options (https://help.sap.com/docs/PROCESS_AUTOMATION/a331c4ef0a9d48a89c779fd449c022e7/85d7fc5a28584a7d86cc90...)

5. Ensure Proper Configuration
Ensure that the workflow is properly configured and deployed. Follow the steps for configuring and deploying the project in a productive environment. For more information, see (https://help.sap.com/docs/SAP_INTEGRATED_BUSINESS_PLANNING/feae3cea3cc549aaa9d9de7d363a83e6/74a34f8c...)
Configuring SAP Build Process Automation