Not Able to capture Events through Process Visibility in Workflow

[DEEPIKAMANGA295]

Hi,

I have made the workflow on my cloud foundry environment and also configured the process visibility scenario But i am not able to populate the events . Any suggestions on the same.

[tkhiani]

Need additional information to support you.

Can you let me know the following:

• which plan of Process Visibility are you using - Trail or Standard or Workflow?
• which landscape - EU10, US10, AP10,... ?
• is your workflow deployed?
• is your process visibility scenario active?
• have you scheduled processing of the visibility scenario? You can check this via Monitoring Workflow
• have you created a few workflow instances after activation of the visibility scenario?

[tkhiani · Accepted solution]

Yes you are right, scheduling is not offered in trial. I see that you have clicked on process data. I would request you to clear processing and click on 'process data' again and if the no data/events are processed please raise a ticket.