No selected agent issue in workflow

[suresh_namani]

Hi Experts,

In my workflow at one of the steps, the work item does not come to agents'  inbox. In the LOG when i try to check agents I get the message "No selected agents". I have assigned the task as general task and I am getting Agnet position ( S and position number) in the parameter and the same parameter passing to Agents fields with Expression. I tried with assigning the wf_initiator also, but the same issue. I have run the SWU_OBUF also. still same issue I am getting.

Do anyone have any idea?

Thanks a lot,

Suresh Namani

[Former Member · Accepted solution]

Hi Suresh,

Is the testing development client and testing client are same?

If both the clients are different, you should make the general task settings in Testing client.

Also for testing, select the agent as 'user' and place the user ID and check the inbox.

If the user receives the work item, you have to check for the binding issues.

Thanks,

Vijay.

[suresh_namani · Accepted solution]

Hi Vijay Kumar,

My test system client is different from development system. I check it now in the test system and It was not set as general task. Now I have maintained it and it is working fine.

Thanks you all...

[DivyaKamath · Accepted solution]

this worked for me as well, great help Thank you

[SandySingh]

Hello

If you have checked the general task indicator and SWU_OBUF, then check how agents are assigned to the task. Have you prefixed US or S in front of User or position and selected the organisation object 'agent type" in task assignment.

Regards

Sandy

[suresh_namani]

Hi Rakesh and Sandy,

Thanks for your response.

I have selected Expression in the drop down and assigned a table.

that table contains table type TSWHACTOR ( OTYPE, OBJID). And I am getting the values as S and 96005251 in  OTYPE and OBJID fields respectively.

Please see the screen shots attached and kindly advise me is there any issue.

[Former Member]

Hi Suresh,

If you are using position the agent ID should be S 96005251. There should be a space between 'S" and actual position ID.

Also specify the table name & field for ET_APPROVER as WFSYST - Approver.

This solve your issues.

Thanks,

Vijay.

[SandySingh]

Check in transaction ppose if position is occupied by a user . Looks like position is empty.

Regards

sandy

[Former Member]

Hi Suresh,

Please share the screen shot of task , where you have given the agent. It is clearly that your agent expression variable is empty and you need to ensure that there is a value in it.

Thanks

Rakesh