No data found at launchpad

[pnagar]

HI,

When i am trying to download any thing from launchpad.support.com.Then there i found message of no data available.

Please suggest why its hapening.

[kaus19d · Accepted solution]

Hi pnagar,

It could probably that your S-User id does not have authorisation ticked for "Display Cloud Data" as per SAP Note: 2598170

Please check your S-User authorisation in https://launchpad.support.sap.com/#/user/authorizations

You can try in another browser also by deleting browser cookies & deleting the installed old SAP passports

For more details on this issue, please follow SAP Note: 2630310

If still issues found, you can raise a OSS using the below subject/category,

XX-SER-SAPSMP-SWC

Note: Please make sure on the right-top hand side in your browser its showing you are logged in into the SAP Servicemarkeplace with your right S-User id that has the necessary authorisation or you can login in support.sap.com & use your S-User credential to login & then click on the "Software Downloads" button there. Silly idea, but in case you forgot, just to make sure

Thanks,

Kaushik