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new story cannot be saved: "APP_UNAVAILABLE_SELECT_NEW"

stephlef
Participant
0 Kudos
862

Hello experts,

I created a Story 2.0. When I try to save it, I get the error message: APP_UNAVAILABLE_SELECT_NEW

The story contains one page with one Live Datasource and a few widgets, with no scripting.

I tried saving in a public folder and in my private folder, with the same result. I tried saving as a template, and I get the error "The story is no longer available. Please select a different story from the list.". After I change the name, the OK button on the Pop-up "Save as a Template" doesn't respond, until I close, reopen (then I get the same error message).

There is no KBA to this error. I didn't check what's happening with the correlation ID, but this is really annoying. Any idea when this is happening, what it means, and how to resolve this?

Thanks, and best regards,

Stéphane

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anantbavadiya
Explorer
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This issue is coming because the browser did not get refreshed. Story will not be saved in same page of the browser. 

Resolution (which worked in my case as I was facing the same error)

1. Refresh the browser and re-create same story or make same changes to story you were working with.

or

2. Open new SAC page and create story and save it.  

stephlef
Participant
0 Kudos
Thank you @anantbavadiya. You suggest as I do: recreate the lost job, but you say it should be done in a new or refreshed page, thanks for this additional information!