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My app can not export PDF anymore after Windows 11 update (24H2 - 26.100.3037)

TerMyk
Explorer
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995

It is a old VB6 app, but have been running for years (from 2003)  and the customer loves it. It even run perfect until a few days ago, when there was Windows 11 update.

It is confermed by the user that 23H2 - No problem. 24H2 - can not export.

It is possible to see the report, but it is not possible to export to PDF.

I get a dialog box withe heading: "Crystal REpoer Viewer", The message is: "Failed to export the report"

My CRViewer.dll has version 11.0.0.1282

I someone else experience this problem?
What can I do to fix it (other than rollback the windows update)?


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DonWilliams
Active Contributor
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As of CR 9 SAP no longer ships nor supports the legacy COM SDK's, that includes crviewer.dll and the RDC craxdrt.dll and craxddrt.dll which are all COM based. CRR does still use COM dll's but those are all used internally and in .NET.

Microsoft no longer supports VB 6 or any of it's dependencies. So rather than trying to HACK your way through your issues it's time to bite the bullet and upgrade to VS 2022 and CR .NET.

The same for CR 11.5, yes it may fix your issues temporarily but in the short term Microsoft updates may break 11.5, the technology is the same as 11.0, it just supported later versions of the OS. Windows 11 is not supported in either though because CR 11.0/11.5 had no concept of Windows 11.

To answer your latest question, again NO, as of CR 9 Crystal Reports no longer installed the .NET SDK nor the COM components you are asking about. And NO you are not licensed to use the Legacy SDK's any more, .NET is the only one along with Java and RESTFul SDK's.

So to answer your questions, stop trying to hack your way around upgrading, you can tell your users to be Windows Compliant you and they need to upgrade. The download page has a few .NET test app's I wrote when I work for SAP, retired now, which you can use to get your started upgrading.

Good luck

Don