My Admin User in Signavio is Locked and nobody can help me with unlocking!!

[EvangeliaP]

I have an Admin Signavio User which for some reason got locked. I have contacted the CIC several times and tried to raise Support Tickets to SAP without any luck. Can someone help me on this????

Thanks,

BR,

Evangelia

[Taleh_Khalili · Accepted solution]

Hi Evangelia,

Thanks for letting us know about this issue.

Your account has now been unlocked again. Please feel free to let us know if you face any further issues. Thanks.

Kind regards,
Taleh

[EvangeliaP · Accepted solution]

Hi Taleh! you are a star!! I have been trying to contact different teams of SAP Support for months now, without any resolution - you solved the issue in two minutes! Thank you so much!

[Taleh_Khalili · Accepted solution]

Hi Evangelia,

You are very welcome! Do not hesitate please to post more questions here if you get any. Thank you.

Kind regards,
Taleh

[chemmerich]

Dear Evangelia, 

could you please open a Support Ticket in SAP for Me (Login with S-User ID and password). Our SAP Signavio Support Team will then unlock your account again. The How To Create a Ticket Video describes how to open a Support Ticket. 

If you do not have a S-User ID please reach out to the Customer Interaction Center again. They can support you in receiving a S-User. 

Thank you and best, 
Cäcilia