Monitoring in SAP Integration Suite(Cloud Integration)

[ramu_g4]

Hi Experts,

We have around 50+ custom iflow interfaces in SAP Integration Suite(Cloud Integration).

My functional team is asking to give KT on how and what all needs to be monitored on the Cloud Integration to ensure that interfaces are working fine and also check by themselves if some messages are processed successfully. Should we need to define custom headers so that they could search/filter themessages using custom header value in message monitoring. Could you please explain the below different error types in Cloud Integration monitoring?

They might ask each and everthing on monitoring and they are asking me to make presentation and show it to them.. can someone tell me if there are any such nice blogs regarding monitoring in Cloud Integration. I could make use that blog/article to explain them monitoring of messages..

Thanks

Ramu

[Fullstack_Dev]

What should be monitored in SAP Integration Suite?

Monitoring in SAP Integration Suite (Cloud Integration) is crucial for the smooth operation of integration scenarios. Here are the key aspects to consider when monitoring and overseeing the interfaces:

1. Message Processing and Status Successful and Failed Messages: Check the status of each processed message (successful, failed, pending). This helps identify and resolve issues early. Error Types: Distinguish between different error types such as application errors (e.g., incorrect payloads), integration errors (e.g., connection problems), and runtime errors (e.g., timeouts or system resource issues). Message Content and Headers: Ensure that message content is validated, and headers are correctly set. Custom headers enable easier filtering and tracking of messages.

2. Performance Metrics (KPIs) Message Throughput: Measure how many messages are successfully processed per unit of time. This metric can help identify bottlenecks or performance issues. Response Times: Monitor how long it takes to process a message. If delays occur, a review of system resources or optimization of the integration flow may be necessary. Error Rate: A high error rate can indicate problems in the design of the integration flows or external factors such as connection disruptions.

3. Connection Tests and Monitoring Endpoints and Adapters: Regularly check the availability and functionality of the used endpoints (e.g., HTTP, SOAP, OData) and adapters (e.g., SFTP, JDBC). Connection Issues: Proactively test connections to ensure no communication issues arise before they disrupt message exchange.

4. Error Notifications and Alerts Error Notifications: Set up alerts that notify you when errors occur or specific thresholds are exceeded (e.g., a high number of failed messages within a short period). Retry Mechanisms: Ensure that effective retry strategies are implemented for failed messages to increase availability.

5. Security and Compliance Access Logs: Monitor who is accessing the system and what actions are being taken. This contributes to compliance with data protection requirements and security policies. Certificates and Keys: Regularly check that security certificates are valid and keep your keys up-to-date to avoid interruptions.

6. Storage and Resource Monitoring Resource Utilization: Monitor memory usage and CPU load to avoid bottlenecks that could lead to runtime errors. Log Data: Ensure that log files are regularly archived or cleaned up to prevent memory overflow.

7. Message Tracking and Filtering Use of Custom Headers: Define custom headers in your iFlows to better filter and monitor messages. This allows you to search for messages based on specific criteria (e.g., order numbers, customer IDs). Tracking and Audit Logs: Use the integrated tracking functions to trace the entire lifecycle of a message.

8. Maintenance and Updates System and Software Updates: Monitor whether the system is up-to-date and relevant patches are installed to close security gaps and utilize new features. Backup and Recovery: Ensure regular backups and that quick recovery is possible in the event of an emergency.

Conclusion: Effective monitoring in SAP Integration Suite is essential for the stable operation and security of integration scenarios. In addition to error monitoring, performance metrics, connections, security aspects, and system resources should be regularly checked. By using alert systems and logging relevant data, potential issues can be detected and resolved early. With this systematic monitoring, you ensure a reliable and high-performing integration landscape.

MODERATOR COMMENT: GenAI was used to help generate this content

[stanislav_chebotarev]

You can refer to the official documentation which is quite well explained:
https://help.sap.com/docs/cloud-integration/sap-cloud-integration/message-status

And the Monitoring section in general:
https://help.sap.com/docs/cloud-integration/sap-cloud-integration/monitoring

Inside of this section there is the Guidelines and Best Practices for Message Monitoring:
https://help.sap.com/docs/cloud-integration/sap-cloud-integration/guidelines-and-best-practices-for-...

It should definitely help 😉

BR, Stan.

[Aamir_Suhail]

Just configure alerting in each iflow. They will get notified in case of failure.