Mobilink server - authentication failed to OEM SAP DB

[former_SQLA_member1694896]

When we tryed to move on from v16 to v17 OEM DB we got an error on Mobilink server startup (Mobilink client worked correctly).

//--------------------------------------------
E. 2019-11-06 11:59:59. <Main> [-10002] Consolidated database server or ODBC error:  ODBC: [Sybase][ODBC Driver][SQL Anywhere]Authentication failed (ODBC State = 08001, Native error code = -218)
E. 2019-11-06 11:59:59. <Main> [-10382] The synchronization server has failed to start
//------------------------------------------

Why would Mobilink server give out this error? Does it not have it's own connection authentication? Mobilnik server version is: 17.0.9.4803

[chris_keating]

-218 indicates a problem with the authentication string not the authentication process (which is reported as -98).

Make sure that the database authentication string has been set correctly in the database (i.e., that the string has been properly extracted from the email and applied to the database).

If you continue to have problems, you may need to open a support incident and we can investigate the source of the -218 error. If you do, we will need your authentication signature email and please reference my name.

[former_SQLA_member1694896]

Thank you, Chris This seemed to be the problem. It all works now