Message server is not coming up during Executionphase of upgrade

[former_member138885]

Dear All,

We are upgrading our SAP R/3 4.7 to ECC 6 EHP7. O/S is AIX 6.1 and database is Db2 9.1 FP10.

Got below error message during Execution phase.

When I check for the process list, found that message server is in stopped status.

ri3pa043:os2adm 8> sapcontrol -nr 00 -function GetProcessList

11.09.2015 03:08:23

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GRAY, Stopped, , , 8519718

disp+work, Dispatcher, GREEN, Running, 2015 09 10 11:59:08, 15:09:15, 20316396

gwrd, Gateway, GREEN, Running, 2015 09 10 11:59:09, 15:09:14, 8519720

Here is the log from dev_ms

---------------------------------------------------

trc file: "dev_ms.new", trc level: 1, release: "741"

---------------------------------------------------

[Thr 01] Thu Sep 10 00:20:33 2015

[Thr 01] SAP_RELEASE = 741

[Thr 01] compatibility level = 0

[Thr 01] Server state INIT

[Thr 01] WLM Tag 'OS2/MSG' successfully set for this process

[Thr 01] MsSSetTrcLog: trc logging active, max size = 52428800 bytes

[Thr 01] * SWITCH TRC-RESOLUTION from 1 TO 1

systemid   324 (IBM RS/6000 with AIX)

relno      7410

patchlevel 0

patchno    43

intno      20020600

make       multithreaded, Unicode, 64 bit, optimized

pid        23462050

[Thr 01] Thu Sep 10 00:20:33 2015

[Thr 01] ***LOG Q01=> MsSInit, MSStart (Msg Server 123462050) [msxxserv.c   2456]

[Thr 01] SigISetDefaultAction : default handling for signal SIGCHLD

[Thr 01] load acl file = /usr/sap/OS2/SYS/global/ms_acl_info

[Thr 01] MsGetOwnIpAddr: my host addresses are :

[Thr 01]   1 : [146.89.3.27] ri3pa043 (HOSTNAME)

[Thr 01]   2 : [127.0.0.1] loopback (LOCALHOST)

[Thr 01]   3 : [146.89.169.27] ri3pa043-bkup (NILIST)

[Thr 01] MsHttpInit: full qualified hostname = ri3pa043

[Thr 01] HTTP logging is switch off

[Thr 01] set HTTP state to LISTEN

[Thr 01] *** HTTP port 8100 state LISTEN ***

[Thr 01] *** I listen to port 3600 (3600) ***

[Thr 01] *** I listen to internal port 3900 (3900) ***

[Thr 01] *** HTTP port 8100 state LISTEN ***

[Thr 01] CUSTOMER KEY: >K0613056038<

[Thr 01] compatibility level = 0

[Thr 01] build version=741.2014.06.27

[Thr 01] read logon groups from previously stored file OS2_msg_server_adtl_storage

[Thr 01] Server state ACTIVE

[Thr 01] Thu Sep 10 00:20:39 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 02:17:43 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 02:18:38 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:40:24 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:42:09 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:44:56 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:45:48 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:12:13 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:13:10 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:15:22 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:16:15 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:18:37 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:19:30 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:44:51 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:45:42 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:54:13 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:55:06 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:59:29 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:00:21 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:05:04 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:05:56 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:19:26 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:20:19 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 08:37:05 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 08:37:58 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 11:14:48 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 11:15:42 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 12:06:31 2015

[Thr 01] *** ERROR => MsSCheckConnections: no response from client C0 (127.0.0.1) after 300 secs received [msxxserv.c   4311]

[Thr 01] *** ERROR => MsSCheckConnections: disconnect now [127.0.0.1] [msxxserv.c   4315]

Can someone pls. help me to resolve the issue?

Thanks,

Vinay

[former_member138885 · Accepted solution]

Issue resolved after copying db6 client related files(db2jcc_license_cu.jar, db2jcc4.jar, db2jcc.jar & folder db6_clidriver) from /usr/sap/OS2/DVEBMGS00/exe to /sapmnt/OS2/exe/uc/rs6000_64.

Thanks RB for your quick response.