Manual upgrade of solutions after deployment - possible? implications?

[jeffrey_dsilva]

Hello!

Is it technically possible to manually upgrade a CAL deployment once it is present on the IaaS instance (i.e. Amazon Web Services, MS Azure)?

Will doing so void any support defined in the CAL-customer agreement?

For example, if we use CAL to deploy a specific version of an SAP product and then decide to apply a later service pack or version, can we do it directly via our Cloud installation or should we wait for the version to be available in CAL?

thanks!

[adarshs_kapoor · Accepted solution]

Hi Jeffery,

Yes, it is possible to apply updates and deploy add-ons for CAL instances  but, ONLY for Paid-Subscriptions. It is not allowed to do this for the Free Trials as per the terms & conditions.

Once you have a paid-subscription for CAL and deploy this in your cloud account, it's just like any other SAP system and you have full-authorization and control over the solution.

Hope this helps.

Best Regards,

Adarsh

[jeffrey_dsilva · Accepted solution]

Hi Adarsh,

Thanks a lot!

regards,

Jeffrey

[adarshs_kapoor · Accepted solution]

Hi Jeffery,

You're most welcome!

Let me know if you need more information on SAP CAL.

Best Regards,

Adarsh