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Locking issue SAP CRM 4.0 and SAP R/3 ECC 5.0

Former Member
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Hi all, I have a problem that I would like to share before creating any OSS message. I have connected our CRM 4.0 environment to our new SAP R/3 ECC 5.0 environment and am faced with a strange problem. All middleware settings seem to be correct, business partners, products, pricing and all are replicated correctly. However when I create a sales document in CRM it gets replicated to R/3 correctly but it remains locked by my RFC user, preventing me from making changes to the replicated document. The BDoc status remains 'in process' and for some reason the lock is not being removed. Does anyone have seen a similar situation and how was it solved? Thanks, Tiest.

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Former Member
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This problem may not only be applicable for the combination of CRM 4.0 and ECC 5.0, but for other combinations of CRM and R/3 backend systems as well.

I've bee facing the same problems with CRM 4.0 and R/3 4.70

First check your inbound and outbound queues in both CRM and ECC (Tcode SMQ1 and SMQ2). If no queues are 'hanging', then check the status of your BDoc's.

There are some good OSS notes that help you on these problems.

Hope this helps you...

Regards, Jacques