on 03-22-2016 4:55 PM
Are you using Excel 2013? Would you please check this SAP Note? https://launchpad.support.sap.com/#/notes/2032146/E
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Hi David,
As I mentioned before we don't see this often but when we do it is being fixed by our desktop team by rebuilding user profiles on their desktops which apparently fixes some of the things in the registry that may get corrupted due to multiple installs of office or AO.
So I would suggest to try rebuilding a user profile and see if that helps. You can search for it online also to get specific instructions on how to do it. I personally am now aware of the detailed steps.
Shailendra
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