Job AI_CRM_PROCESS_SLA gets cancelled with runtime error GETWA_NOT_ASSIGNED

[SAPSupport]

Report AI_CRM_PROCESS_SLA which updates SLA status values gets cancelled with runtime error GETWA_NOT_ASSIGNED. Statuses are however correctly set but ST22 gets filled with the dumps

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[SAPSupport · Accepted solution]

Hello, 

As provided in the KBA 2363269 - Dump GETWA_NOT_ASSIGNED in CL_IM_AI_IM_MAIL_FORMS in SolMan system, the authorization object CRM_IM_ML needs to assigned to the user running the SLA job. 

Best Regards, 
SAP Support