Italy eDocument for zero value invoices

[Vishnu10]

Hi, 

There is a requirement from our Italy clients to develop sales and invoice document types for selling samples to customers. When I made the changes in Development system for a zero value samples invoice, the eDocument is failing. When I created the same invoice with a 0.01 EUR value, the eDocument was transmitted. Does this mean that Italy eDocument does not work for zero value invoices? Could someone please provide a note or KBA to confirm or resolve this?

Thanks,
Vishnu

[eduardo_nedel · Accepted solution]

Hi Vishnu,

I couldn't find a KBA to support my answer, but In Italy, the electronic invoicing system, known as FatturaPA, often requires invoices to have a non-zero monetary value. This is likely the reason why the eDocument transmission is failing for zero-value invoices but succeeding for those with a nominal value, such as 0.01 EUR.
Zero-value invoices may not be accepted by the system due to compliance regulations, as the system is designed to capture transactions with financial value. Therefore, this requirement to use at least a nominal value when selling samples might be a workaround for any limitations in the invoicing framework used in Italy.

Still, have you tried using the full amount of the product and provide a 100% discount? That might work as well.

All the best,

Eduardo

[Vishnu10 · Accepted solution]

Thank you, this worked. The 100% discount invoice eDocument was processed.