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Issue with subscription to SAP Intelligent Robotic Process Automation Trial

nikhilbansal
Explorer
0 Kudos
1,543

I am unable to subscribe to SAP iRPA trial service. Below is the error for your reference.


Could not subscribe to SAP Intelligent Robotic Process Automation Trial. Please try again. If the problem persists, open a ticket using the BCP component CA-ML-IPA and include the job ID 62427db5-0988-4d08-81b9-0edb6332bd59 and the correlation ID 62427db5-0988-4d08-81b9-0edb6332bd59

Accepted Solutions (0)

Answers (5)

Answers (5)

former_member818716
Discoverer

Hello.

I can not unsubscribe or run application.

404 Not Found: Requested route ('************.app.irpa-trial.cfapps.us10.hana.ondemand.com') does not exist.

Can any one help me with this issue?

Hi everyone,

This issue again persists.

Which steps should I follow?

Thanks in advance

former_member231153
Active Participant
0 Kudos

Hi Nikhil,

it could be a workflow issue. Can you try following this steps: https://launchpad.support.sap.com/#/notes/2840235?

Regards,

Lena

nikhilbansal
Explorer
0 Kudos

trial-account-subs.png

trial-account-subs-new.png

Hi Lena,

Thanks for your reply. I am using a trial sub account and it does not have SAP workflow subscribed. Also, I don't get iRPA subscription option on creating a new sub account. Maybe as it is a trial account.

Attaching screenshots for your reference.

Regards,

Nikhil

former_member231153
Active Participant
0 Kudos

Hi Nikhil, we will have to investigate offline. Can you send an email to rpa@sap.com? Thanks!

nikhilbansal
Explorer
0 Kudos

Hi Lena,

Thanks for your reply! I have sent the mail to the specified mail id.

Regards,

Nikhil

MaiaraEllwanger
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Nikhil,

are you aware of the System requirements and technical prerequisites for the product? Here you can also find more information on the trial version and quotas. In case you need closer support, and you're able to, you can open a BCP ticket. Otherwise let us know with a comment.

Best regards,

Maiara

nikhilbansal
Explorer
0 Kudos

Hi Maira,

I am attaching the screenshot of the error. While signing up at step 4 (Subscription Steps) I am getting the error.

Regards,

Nikhil

former_member231153
Active Participant
0 Kudos

Hi Nikhil, are you able to create a ticket as described in the message?

nikhilbansal
Explorer
0 Kudos

Hi Lena, I had express chat with SAP support and the representative suggested that the question should be posted on community for the trial subscriptions.

Is this issue related to region specific access?