Issue with SAP ENABLE NOW Simulation Recording on SAP RISE

[Mickael_JOLIVET]

Hi everyone,

I’m encountering an issue when recording simulations with SAP ENABLE NOW on an SAP RISE system.

Our customer has two systems:

• Quality system migrated to SAP RISE
• Production system still on-premise ECC6 (migration to RISE in progress)
• Connection via SAP LOGON on both systems

Observed Issues:

1. Recording a simulation on the Production system (on-premise ECC6) – OK ✅
• No issues, normal behavior
2. Recording the same transactions from the same PC on the Quality system (RISE) – KO ❌
• The highlighting frame around input fields is incorrectly positioned (too large, covering more than the input field).
• Auto-generated text is incorrect: for example, instead of "The field is filled out" (Production), we get "Field is clearing" (Quality).
• Incorrect input values displayed during playback: special characters appear instead (e.g., é-#).
• First letter entry triggers an automatic recording (Producer bar turns red), meaning input is split into two steps: first letter → then the rest of the input.

Configuration Adjustments Already Made:

• Transaction RZ11 settings configured.
• SAP Logon settings adjusted according to SAP recommendations (Blue Crystal Theme, Notifications disabled, Narrow cursor, Accessibility & Scripting settings, etc.).
• Screen scaling set to 100%.
• Web browser zoom set to 100%.

The issue has been reproduced on multiple PCs and across different transactions (FI FB60, PP CO01, etc.).

Has anyone experienced a similar issue when using SAP ENABLE NOW on SAP RISE? Any insights or potential fixes would be greatly appreciated!

Regards

Mickael

[ShaneLipke]

Hi Mickael,

If you are having issues recording Simulations in browser-based applications, such as Edge, there is a known current issue in Producer.  If your Rise application is running in Edge, look at this KBA for details about how you might address the issue until a fix is made available, likely in the May release this year.

After looking at the KBA, if you are still experiencing issues, please raise a support ticket using the Component ID KM-SEN-PRO and have the support team take a closer look.

Regards
Shane