on 2023 Dec 19 3:48 PM
Hi all,
I am writing this in addition to the support ticket I submitted because I want to understand if others are seeing this issue.
Background:
Issue:
What I checked:
Minimal Reproduction:
It appears to be there is an issue with the SAP Credential Store environment and basic auth in the us10 regions.
Request clarification before answering.
I was able to discover the true cause -- thankfully, it was totally my fault! 😄
I thought I had ruled out all of the things that could be caused by our environment, but I missed a very important one, which I'll explain here in case some other poor soul finds themselves in the same predicament. :)
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In our Kyma environment, we use the SAP BTP Operator to facilitate our service bindings.
By default, the SAP BTP Operator does not rotate service bindings. It instead allows them to expire and fail. I did not expect this default behavior, and months ago I missed the documentation about enabling credentials rotation.
Once I added the logic to enable the credential rotation (see https://github.com/SAP/sap-btp-service-operator#credentials-rotation), the bindings were immediately rotated and the app began functioning again.
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