Issue with Data Sync in SAM 2405

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Hello experts,

We are encountering an issue while syncing data with the standard metadata of SAM 2405.

Below are the screenshots of the trace during the syncing process, along with the error log: Mobile_application_screenshot.jfif

Gateway_error_log_(2).png

@bill_froelich, @Jitendra_Kansal78 I appreciate any help you can provide.

Thanks in advance.

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Unfortunately that is a backend internal error. I am not able to provide any insight there and will have to let the SSAM backend experts reply.

Just wondering if you found a resolution for this? We are seeing this same thing. Thanks!

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