Issue when uploading files as attachment in Screen personas

[shankha_saha]

Hi,

We are accessing an SAP Transaction through screen personas. And there we have a possibility to attach any file(ex. pdf) from local machine and upload to SAP.

Please see the attached image for better understanding of the issue.

We click on add attachment (Pic A). Once we select file type we get another popup to select the file (Pic B). Here we see one default directory 'Z:\'. First we get the pdf file here from local machine, select the file and then click upload. When we try to upload this way, it gives an error (Pic C).

But if we create a new folder under 'Z:\' and keep the file under new folder, select file and then click to upload, it succeeds (Pic D).

We do not find any issue when we use same transaction and while following same process using SAP GUI.

Any suggestions are welcome in regards to avoid 'creating a new folder under default root directory' step for uploading file.

Note: Screen personas Version: 3.0 SP 15. We have tried the same in Chrome and Edge. Issue stands same.

Error: Frontend service method: Upload file "Z:\\download.pdf"

Path "Z:\\download.pdf" contains illegal characters, is too long or has an invalid format

(Absolute paths must start with Z:\ or z:\ (in Windows) and with /Z/ (in other operating systems))

Thanks in advance.

Shankha

[Thomas_Mangler]

Hi,

the root cause could also be related to a too low SAP Kernel Version.

Please check SAP Note 3024003.

Best regards

[Tamas_Hoznek]

Ensure that the latest version of the Personas client sources note is implemented. Check if notes 3274092 and 3305313 are applicable and implement them as well.

If this doesn't help, open a BC-PER support incident.

[shankha_saha]

Thanks Tamas. We will act accordingly.