Issue in S-user ID

[SAPSupport]

Hi Team,

We have created one S-user ID but we found an issue while creating any incident, During create new cases first it asks for selecting a company, but in my new ID no company is found, I have given all authorizations still the issue is occuring, can you please help me to solve this.

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[SAPSupport · Accepted solution]

Dear customer,

Regarding how to create case in SAP for Me, please kindly note that S-user must have necessary authorizations as per KBA 3383142 - Which S-user ID authorizations are required for support case handling? - SAP for Me

Thanks and best regards,