Is there an option to Search emails from shared mailbox in Microsoft Outlook 365 Online SDK?

[KarunChawla]

Hi Experts,

I am trying to Search emails from a shared mailbox using Outlook 365 Web SDK in SAP Build Process Automation, but I cannot see any option to do that? I see that send email activity does have an option to send email 'On behalf of' but cannot find any such option for Search Email and Get email information. Your expert guidance on the matter is highly appreciated.

Thanks

Karun

SAP Build SAP Intelligent Robotic Process Automation SAP Build Process Automation 

[Jana_dK]

If you register the external authentication with the shared emailadress, you can access the mails via selecting an other authentication. 

We've had the same issue before and solved it by creating 6 external authentications, each registered with the emailadress that we needed to read, and then reading out all the mailboxes one by one by selecting a different authentication. A bit of a workaround, but it works.