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Is the timestamp saved when a mobile push token is received?

vpataki
Advisor
Advisor
0 Kudos
188

Hello SAP Experts,

in the context of GDPR and data protection, when a user accepts push notifications and receives a push token,
whether the timestamp is saved when the push token is received?

Could you please clarify this to me?

Thank you,
Best regards

Accepted Solutions (1)

Accepted Solutions (1)

WillYoung
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Yes, there is a timestamp saved when we receive a call from the mobile SDK and it is stored on the SAP Emarsys platform database.

In the scenario where a user accepts push notifications, the push token is received and stored on the backend (with a timestamp). If we receive a call from the device and the user has disabled push, we will update the device record by clearing the push token. Again, we store a timestamp for this update.

Hope that clarifies it!

Answers (0)