Is it possible to make SAP Ariba email notifications be treated as internal emails for our client?

[DarienDorico]

Our client has raised a question of the email notifications they receive from SAP Ariba can be treated as internal instead of external by removing the label "External"? Is it possible to make SAP Ariba email notifications be treated as internal emails for our client? Is this achievable through DMARC and how can this be accomplished?

#DMARC

[velayudham]

Hi

We have a similar requirement and looking for solution on this. It looks like the Outlook Label showing External is managed by the buyer Outlook or the Email Engineering team, but to remove that External Label we were asked to get the Dedicated IP Address from SAP Ariba where the Emails from SAP would be sent and i think SAP team in the past mentioned that they cannot give a standard IP address range where the emails from SAP Ariba would be triggered.

If anyone was able to remove the External Label on the Ariba emails in outlook, please let us know how it was done and if there was any support or help you took from Vendor SAP in such case.

Thanks,
Velu