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IRPA 2.0 - Error while getting list of running application screens (NO_RESPONSE)

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2,302

I'm trying to create my first test project in Cloud Studio:

- I opened Google Chrome, logged onto the Cloud Factory and created a new project

- I created a new application

RESULT the select screen searches for a while, then gives this error:

Error while getting list of running application screens (NO_RESPONSE)

  • The Desktop Agent could not be reached.
    • Please make sure your browser extension is activated and up to date. Message sent to the Studio Agent:

Date: 2020-12-16 14:08:47

IMPORTANT: the IRPA Extension is active (color pink) in chrome, and the Desktop Agent is active

as a follow up: I updated the Chrome extension to the latest version, the color of the icon is now blue, but I encounter the same issue

Accepted Solutions (1)

Accepted Solutions (1)

I actually solved it: downloaded the latest version of the Desktop Agent (03/12/2020) and it works

Answers (2)

Answers (2)

kar_ljo
Participant

Hello Giacomo,


make sure you have both Extensions (pink and blue). You can download the pink one in the webstore of google chrome:

https://chrome.google.com/webstore/detail/sap-intelligent-rpa-exten/nmpbbdfongeilkoclinldlfolmpiicoi

Best Regards

Karl

adam_lengyel89
Discoverer
0 Kudos

Thank you! Saved my day!

Janarthanan
Participant
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Hi,

I get the same error, I installed the latest agent and Pink and blue addins are installed in my edge browser. It was working properly and now I am getting errors also in my project dependencies I do see only the Registered icon, but the SAP doc said I should see local and Registered, screenshot uploaded here

I have no idea how to resolve this? I tried all the older version but no response from the Agent. Kindly help me

Warm Regards

Janarthanan