Install on-premise partner add-ons for S/4HANA 2023 private cloud

[TKPrabhakaran]

Hi Experts, 

We had released add-ons(partner) for our customers and they are on-premise. 

Is there any difference in installing the partner add-ons on S/4HANA private cloud or its same as like for on-premise? 

What is the procedure to release private cloud compatible add-ons and customers to install them on private cloud?

Thanks,

Prabhakaran

[sudip_saha1]

Hi Prabhakaran, 

The add-on install is the same way mostly yes, but with some key differences. Private Cloud is technically very close to on-premise — it’s your system hosted on SAP or hyperscaler (AWS, Azure, GCP) but managed by SAP under RISE with SAP.

• However, you (the customer/partner) don’t have direct system access like in pure on-premise. Everything must go through SAP’s operations teams.

Therefore:

On-Premise S/4HANA Private Cloud

You can install your add-on freely	SAP has to install it for you (via service request)
You manage system upgrades	SAP manages upgrades and validates add-ons
You can manually patch/add transport requests	You must request SAP to import transports

Procedure to release Private Cloud-compatible add-ons

If you are a partner releasing add-ons for customers on Private Cloud:

• Certification is mandatory. Your add-on must be SAP-certified for S/4HANA Private Cloud Edition (even if already certified for on-premise).

• Certification is slightly different from standard on-premise certification.

  Steps:

  1. Check your add-on compatibility: Make sure it works on S/4HANA versions (like 2023, 2022 etc.).

  2. Work with SAP ICC (Integration and Certification Center): They will guide you on private cloud-specific certification.

     • You’ll likely need a PCE-specific test environment for this.

  3. Get your add-on listed in SAP’s certified Solution Directory.

• Technically:

  • Your add-on must be delivered as SAINT/ADDON package (no manual steps ideally).

  • It must support zero-downtime upgrades where possible (important for PCE customers).

How customers install partner add-ons on Private Cloud

• Customers cannot install it themselves.

• Process:

  1. Customer raises a Service Request (SR) to SAP through their support channels (via SAP for Me or SAP Launchpad).

  2. Attach your certified add-on transport/package and documentation.

  3. SAP will perform the installation during agreed maintenance windows.

  4. Testing: You (partner/customer) must validate the add-on after SAP installs it.

There is no direct SE01, SAINT, SPAM access for customers in PCE!

If you like the answer then please mark it as answered and give me points. 

[TKPrabhakaran]

Hi Sudip,
Thanks for the reply. 

I just got a reply from SAP which is contradictory to above details 

- Customers can install the add-ons themselves through SAINT. 

- SAP certification for addon is not mandatory.

Any SAP references for your comments please?

Thanks again, 

Prabhakaran K