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Install and Set Up Desktop Agent 3

svlightowler
Product and Topic Expert
Product and Topic Expert
0 Likes
346

I am trying to follow the "Install and Set Up Desktop Agent 3" Tutorial.

I initially tried to follow the "Automatically" workflow but I got stuck at Step 2.4 -it will not allow me to add any Username to create a Technical User (tried my username from SAP Build, my email address, just a standard String, nothing works):

svlightowler_0-1744304246252.png

I believe my user has the correct Role Collections:

svlightowler_2-1744304737091.png

So I gave up on following that workflow and now I'm following the "Manually" workflow. I was able to install the Desktop Agent but I cannot Activate the Tenant or see my Agent in Control Tower > Agents.

  • After I click to Activate the Tenant it opens up the Edge browser without any URL.
  • So I copy & paste the Tenant URL
  • It takes me to the login page but wont accept my credentials and doesn't log in automatically 

svlightowler_1-1744304433027.png

Tenant shows as Unregistered:

svlightowler_0-1744306848350.png

Accepted Solutions (1)

Accepted Solutions (1)

svlightowler
Product and Topic Expert
Product and Topic Expert
0 Likes

This was resolved. It was a credentials issue

Answers (0)